Free DNS domain is inactive and wants credits

Hello. You switched your FREE DNS service to 1 credit per month service on 2023-10-31. We've switched it back to FREE DNS for you.
 
for avi.org did you want the domain set to Free instead of paid DNS? regards
 
there is no history as this domain was moved into the account its in very recently, so in that original account it was set to paid DNS. When a domain is moved between accounts its service level stays the same
 
sandy said:
there is no history as this domain was moved into the account its in very recently, so in that original account it was set to paid DNS. When a domain is moved between accounts its service level stays the samethanks Sandy ...
Click to expand...
thanks Sandy. I guess we need paid then ... but it will not accept my valid CC
 
well, you only need paid if you want to add a third nameserver to the domains delegation... presently its delegated to
Name Server: NS3.ZONEEDIT.COM
Name Server: NS7.ZONEEDIT.COM and free DNS allows two nameservers. If you wanted to change the delegation to be:
dns1.zoneedit.com
dns2.zoneedit.com
dns3.zoneedit.com then paid would be the way to go.. otherwise your OK on free. the payment is being blocked as the zip code provided does not match whats on file for the card at its bank,
 
sandy said:
well, you only need paid if you want to add a third nameserver to the domains delegation... presently its delegated to
Name Server: NS3.ZONEEDIT.COM
Name Server: NS7.ZONEEDIT.COM and free DNS allows two nameservers. If you wanted to change the delegation to be:
dns1.zoneedit.com
dns2.zoneedit.com
dns3.zoneedit.com then paid would be the way to go.. otherwise your OK on free. the payment is being blocked as the zip code provided does not match whats on file for the card at its bank,
Click to expand...
ok ... so we are good on the free tier then as we dont require a 3rd nameserver? the postal code is correct so it must be something else. either way ... please set us to free tier. Thanks for your help on this Sandy, I appreciate it!
 
dhope58 said:
I received the following email:
Dear Zoneedit Member,

Your account usage has depleted your credits and is now past due.

In order to avoid Suspension of your DNS servics, please log into your
Zoneedit account and add credits as soon as possible:

When I signed up for this account it said it was free to have my DNS rerouted to Zoneedit. In the setup process I did pay I think $5 in credits to get help from support because I had a question about the redirecting process. Did this cause my acct to go from free to paid somehow? My domain is https://reliablebusinesscapital.com
Click to expand...

Did you ever get a response to this question? I am having the same issue.
 
You must log in or register to reply here.
Back
Top