Free DNS domain is inactive and wants credits

[seizuriffic]

One of my free dns domains is inactive and will not activate without adding credits. My account still shows I have 2 free slots left and the domain appears to be set for Legacy free DNS. Dynamic DNS has updated the DNS entries in teh zone, but these are not reflected in the actual DNS servers. What can I do?

megatari.com

 

[sandy]

Hi there

fixed and now activated.

thanks
sandy

 

[Kevin W]

I am having this same issue with one of my domains (longmeadow.org) Can you please fix for me as well? Thanks.

 

[Corey Chapman]

Same problem here. I have a legacy free DNS account, so my domain info appears as :

Service Level:
Legacy Free DNS - 0 Credits / 1 month
Date Next Due:
not applicable

However, I have gotten several emails in the past couple weeks as follows.

The following service could not be renewed due to insufficient credits:

Domain:
Service: Host Monitoring/Failover - 1 host

To ensure continuity of service please log into your credit management page on our website and purchase additional credits no later than 2015-07-03, and to avoid any service interruptions in the future, we suggest you enable credit auto funding.

 

[sandy]

Corey... what is the domain name?

thanks
sandy

 

[Corey Chapman]

yabbforum.com

 

[sandy]

you have a Monitoring & Failover record for that domain name. You can view that record via the [URL='https://cp.zoneedit.com/manage/domains/monitors/']Monitoring & Failover[/URL]
link on the left side bar, Monitoring & Failover are charged at 1 credit per month.

Hope this helps.

thanks
sandy

 

[lsavitsky]

Please can you check digarts.net ?
It was working recently and stopped.
After I changed some IP addresses in A records, it saved but still is not working.
MX records are also invalid.

 

[lsavitsky]

Sorry, never mind, digarts.net is fixed. it was registrar's side issue with wrong name-servers.

 

[sandy]

 

[jerryk]

I have the same problem. jerrysgadgets.com, tr2.com, jm-properties.com.

 

[sandy]

you can activate the domains that are set s free zones..... no invoices would be generated for those.

thanks
sandy

 

[tlewandowski3]

Please activate:
sixshooterz.com
evotekconsulting.com

My account is (or should be) a legacy account. It shows that I have 5 free domains but I have no way of activating the inactive domains on my account.

Thanks!

 

[sandy]

On your zoneedit members page click the manage link next to the domain,.. On the Domain Settings tab look for the orange text Activate link to activate domains that are ready to go.

thanks
sandy

 

[tlewandowski3]

Both give me the same message:

evotekconsulting.com cannot be activated at this time. Please purchase some credits before activating this domain.

sixshooterz.com cannot be activated at this time. Please purchase some credits before activating this domain.

I do not currently have any active domains on my account.

 

[sandy]

ahh I see the problem. All fixed. Please try again.

sandy

 

[tlewandowski3]

Is it safe to ignore the renewal message as these will be part of my free five domains?

Thanks!

 

[sandy]

yes .. it is safe... If you want to let me know once you activate the domains I can double check for you.
thanks
sandy

 

[tlewandowski3]

Both are active. They're also now showing the Free DNS tag next to them. If you can double check, that'd be great!

 

[sandy]

all good

thanks
sandy