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  • sandy
    sandy replied to the thread No response from a support ticket.
    thanks for letting me know. :) take care
  • T
    Thank you so much, I fixed the issue and the payment went through!
  • sandy
    sandy replied to the thread No response from a support ticket.
    hello. the payment attempt is failing as the zip code used does not match whats on file at the credit cards financial institution...
  • Pedro Benites
    Pedro Benites replied to the thread problems with login.
    Thank you. I’ve sent the email and would appreciate your prompt response.
  • zeadmin
    zeadmin replied to the thread problems with login.
    Hello. Please send us an email regarding this request. access AT zoneedit DOT com. Provide your account user name or domain name in your...
  • Pedro Benites
    Hi, I’m having trouble logging into my ZoneEdit account. When I try to log in, I’m prompted to "enter your token," and it says a token...
  • T
    Thank you, I received the information I needed. But today I get an error “An error occurred while we tried to process your payment" ...
  • W
    WH_Zone reacted to Chris Cherry's post in the thread Locked out with Like Like.
    I recommend sending an email to access @ zoneedit.com (remove the spaces) and provide us with your account username or a domain in the...
  • Chris Cherry
    Chris Cherry replied to the thread Locked out.
    I recommend sending an email to access @ zoneedit.com (remove the spaces) and provide us with your account username or a domain in the...
  • W
    WH_Zone posted the thread Locked out in Using ZoneEdit.
    We stupidly used a domain email account to receive the zoneedit verification token and now we can't get in because we are having email...
  • zeadmin
    zeadmin replied to the thread Email Change.
    Hello, Are you able to provide one of the domain names currently under your ZoneEdit account? -ZoneEdit Support
  • W
    Good day. I cannot access my current email and would like to change the email where the confirmation access token is send to. How to go...
  • R
    Rick Steeves replied to the thread Missing emails?.
    Sent via PM
  • zeadmin
    zeadmin replied to the thread Missing emails?.
    Hello, If you can provide the following information, I can have our team take a look at the logs to see what may have happened: 1...
  • R
    Rick Steeves replied to the thread Missing emails?.
    While I understand that response, the emails I have not received are from Gmail addresses.... Are you saying that the path of From...
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