Free DNS domain is inactive and wants credits

hi I have a Legacy account , I have three zone left to add and there is no link to add it at the bottom right
What I can do about it
 
Sorry to "thread jack" but since...(no 'get help' forum...this thread was most visible...etc...maybe this should be sticky)...

My free account's domain (magicbluesmoke.org) has become "inactive" and is kindly asking me to buy credits to re-activate it. I don't know what's going on here, and possibly in general, and I would very much like to activate it again like back in the old days. It's giving me a very cordial message, but I don't think it's proper gentlemanly behavior to not let me activate my free domain. Can someone talk to this person asking me for the credits for my free domain and have him let me know that I'm on the guest list? I don't think I can get past him, he looks much bigger than me and has brass knuckles.

I would appreciate it quite nicely. Thank you very much.
 
hi there

hmmm.. I have manually activated the account and kept it as a free dns zone.
You can now delegate:
ns13.zoneedit.com
ns9.zoneedit.com

at the registrar

I am sorry for the inconvenience.

thanks
sandy
 
Hi, Trying to activate my domain for my free account and my registrar tells me name servers are un reachable
please can you assist
Thanks a Lot
my login: zajules
 
for zajules.
I do not see any domains in the account.. what domain name did you add?
Please add it again and let me know when complete.

Thanks
sandy
 
sandy neal said:
for zajules.
I do not see any domains in the account.. what domain name did you add?
Please add it again and let me know when complete.

Thanks
sandy
Click to expand...
Hi I add it and it gives me the dns servers but when I go back after a few hours the domain is not there.
I have done this 3 times now
domain is
socialmark.co.za

Thanks
Jules

ps just added it now again
 
Here is my registrar error
Domain "socialmark.co.za", SOA Ref (), Orig ""
Pre-existing Nameservers for "socialmark.co.za":-

Syntax/Cross-Checking provided info for Nameserver at 6a: dns1.zoneedit.com

Syntax/Cross-Checking provided info for Nameserver at 6e: dns2.zoneedit.com

Adding application
Checking quoted Nameservers....


The SOA record for socialmark.co.za at 31.220.0.12 can not be retreived.
!
! The most common reasons for this is that the Nameserver is not currently
! reachable or the Nameserver has not been configured for this domain.
!

The SOA record for socialmark.co.za at 2a00:1ca8:2c::1:1686 can not be retreived.
!
! The most common reasons for this is that the Nameserver is not currently
! reachable or the Nameserver has not been configured for this domain.
!


The SOA record for socialmark.co.za at 166.88.18.58 can not be retreived.
!
! The most common reasons for this is that the Nameserver is not currently
! reachable or the Nameserver has not been configured for this domain.
!

The SOA record for socialmark.co.za at 2607:f358:1:ffc0::11 can not be retreived.
!
! The most common reasons for this is that the Nameserver is not currently
! reachable or the Nameserver has not been configured for this domain.
!
ERROR: No valid nameservers found - rejecting request.
 
the domain is not yet a registered domain name... I have marked it as active for now but you will need to find a .co.za registrar to register the domain name

thanks
sandy
 
ahh I see: manually pushed it through and ow its available:
ZoneEdit
; TotalDNS Engine ZONE FILE ver 1.0
;
; socialmark.co.za
;
; generated: 19-Dec-2016 13:40:13 local time
; 19-Dec-2016 18:40:13 GMT
;

$ORIGIN socialmark.co.za.
$TTL 1800
@ IN SOA dns0.zoneedit.com. zone.zoneedit.com. 1482172813 3600 600 604800 300
@ IN NS dns1.zoneedit.com.
@ IN NS dns2.zoneedit.com.
@ IN MX 0 mx-caprica.zoneedit.com.
@ IN A 104.236.61.208 ; PARK
www IN CNAME socialmark.co.za.

; END OF ZONE FILE


sandy
 
Hi Sandy, thanks for your help, will it be propagated straight away?
Just tried again and same error

Provided Nameserver information
Primary Server : dns1.zoneedit.com
Secondary 1 : dns2.zoneedit.com

Domain "socialmark.co.za", SOA Ref (), Orig ""
Pre-existing Nameservers for "socialmark.co.za":-

Syntax/Cross-Checking provided info for Nameserver at 6a: dns1.zoneedit.com

Syntax/Cross-Checking provided info for Nameserver at 6e: dns2.zoneedit.com

Adding application
Checking quoted Nameservers....


The SOA record for socialmark.co.za at 31.220.0.12 can not be retreived.
!
! The most common reasons for this is that the Nameserver is not currently
! reachable or the Nameserver has not been configured for this domain.
!

The SOA record for socialmark.co.za at 2a00:1ca8:2c::1:1686 can not be retreived.
!
! The most common reasons for this is that the Nameserver is not currently
! reachable or the Nameserver has not been configured for this domain.
!


The SOA record for socialmark.co.za at 166.88.18.58 can not be retreived.
!
! The most common reasons for this is that the Nameserver is not currently
! reachable or the Nameserver has not been configured for this domain.
!

The SOA record for socialmark.co.za at 2607:f358:1:ffc0::11 can not be retreived.
!
! The most common reasons for this is that the Nameserver is not currently
! reachable or the Nameserver has not been configured for this domain.
!
ERROR: No valid nameservers found - rejecting request.
 
at present:
dig @dns1.zoneedit.com soa socialmark.co.za

; <<>> DiG 9.8.3-P1 <<>> @dns1.zoneedit.com soa socialmark.co.za
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 64196
;; flags: qr aa rd; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 4
;; WARNING: recursion requested but not available

;; QUESTION SECTION:
;socialmark.co.za. IN SOA

;; ANSWER SECTION:
socialmark.co.za. 1800 IN SOA dns0.zoneedit.com. zone.zoneedit.com. 1482172813 3600 600 604800 300

;; AUTHORITY SECTION:
socialmark.co.za. 1800 IN NS dns1.zoneedit.com.
socialmark.co.za. 1800 IN NS dns2.zoneedit.com.


thanks
sandy
 
I received the following email:
Dear Zoneedit Member,

Your account usage has depleted your credits and is now past due.

In order to avoid Suspension of your DNS servics, please log into your
Zoneedit account and add credits as soon as possible:

When I signed up for this account it said it was free to have my DNS rerouted to Zoneedit. In the setup process I did pay I think $5 in credits to get help from support because I had a question about the redirecting process. Did this cause my acct to go from free to paid somehow? My domain is https://reliablebusinesscapital.com
 
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