@Chris Cherry - is it possible to check any logs for the above domain and see if any traffic violations exist. I have had no email "Failed to deliver" messages for test emails sent last week, so they're out there somewhere. Also where do I go get a paid subscription created so I can get my password issue sorted?
I redacted the user for the mailboxes for privacy:
Aug 31 13:51:56 mxc04-zpc postfix/qmgr[3374088]: EFA0463F40: to=<****@iinet.net.au>, orig_to=<****@wellardwoods.com>, relay=none, delay=735284, delays=735284/0.01/0/0, dsn=4.4.1, status=deferred (delivery temporarily suspended: connect to 64.68.203.25[64.68.203.25]:25: Connection timed out)
They are providing a 400 series response, which means a temporary block. Our mail systems try continuously to deliver these emails. After four days, the messages will begin to NDR back to the sender. It's not a 500 series error where they outright block us, and you get the response immediately that the message wasn't delivered. That's why it seems like the messages aren't being delivered - they just haven't timed out yet.
We've actually removed one shunt today, so we'll see if the mail starts flowing through (but who knows for how long).
Also where do I go get a paid subscription created so I can get my password issue sorted?
I've issued a password reset for your account. It will temporarily lock if you fail to log into your account five times in a row. If you wait about 20-30 minutes, you can try again. Your failures were all on August 28th, so it would be unlocked by now.