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[geoffreycross]

I'm getting this message continuously. I'm a paid subscriber but obviously I can't use the 'support' as I can't login!

 

[geoffreycross]

@sandy

 

[sandy]

hi there what is a domain name in your account?

regards?

 

[geoffreycross]

hi there what is a domain name in your account?

regards?

Yes multiple. I'll DM some to you.

 

[sandy]

it may have been your IP changing mid session. I have enabled the fix for that now. Please try again

 

[geoffreycross]

Thanks, that worked.

I have load balancing on my network, so IP address changes are very likely.

 

[sandy]

happy to assist.
thanks and take care