M mosely New Member Feb 18, 2016 #1 Hello, I am unable to login to my legacy zoneedit account with my old password. My email address is no longer valid on the old account. Suggestions? Thanks!
Hello, I am unable to login to my legacy zoneedit account with my old password. My email address is no longer valid on the old account. Suggestions? Thanks!
sandy Administrator Staff member Feb 19, 2016 #2 pleas contact us at access@zoneedit.com and include the domain name of concern thanks sandy
M mosely New Member Feb 22, 2016 #3 Hi Sandy, I tried that but my they didn't resolve my question but instead they closed the ticket. Thanks, Moses
Hi Sandy, I tried that but my they didn't resolve my question but instead they closed the ticket. Thanks, Moses
sandy Administrator Staff member Feb 22, 2016 #4 can you let me know what ticket ID you were assigned? thanks sandy
sandy Administrator Staff member Feb 22, 2016 #6 i just re-opened your ticket. If the account is not granted the free zones please reply with the request when you do the access procedure and ad the verify server information. thanks sandy
i just re-opened your ticket. If the account is not granted the free zones please reply with the request when you do the access procedure and ad the verify server information. thanks sandy
M mosely New Member Feb 25, 2016 #7 Thanks Sandy! I have added the verify information and replied to my original ticket. Hopefully they can take care of it.
Thanks Sandy! I have added the verify information and replied to my original ticket. Hopefully they can take care of it.
M mosely New Member Feb 26, 2016 #8 Hi Sandy, I'm not sure my original trouble ticket is working. Could you please help confirm? I tried sending the details required and my new login. Thanks!
Hi Sandy, I'm not sure my original trouble ticket is working. Could you please help confirm? I tried sending the details required and my new login. Thanks!
