Website on hold for no reason??

maty12334

New Member
I have a website and have bought a DNS service for it for one year and it expires in 2022 but then my website has been put on hold and when I asked why I was told that I needed more credits in my account which made no sense because like I said my website expires in 2022.
 

Chris Cherry

Mr. Happy To Help You.
What is the domain name in question? There can be two expiry dates:

1 - Your domain registration.
2 - Your DNS services.

You could have two companies providing you with these different services and if any one of them expires, it causes the domain to go offline.
 

Chris Cherry

Mr. Happy To Help You.
I've been informed you were helped via email. You can disregard my message.
 
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