Unable to delete SRV record

jetkins

New Member
I recently moved our mail service to a new provider, and I'm trying to clean up the last vestiges of the previous one. I've managed to remove all the associated CNAME, MX, and TXT records, but there's a SRV record that I cannot seem to get rid of:
1771620268881.png

No matter whether I click Edit, then Delete, or use the checkbox to select it for deletion, after I click Save Changes and get the Queued zone changes successfully saved message, that record stubbornly remains.

Am I missing something, or is this a bug?
 
Hello J,

Can you try adjusting the record instead of deleting? Change a value in the record and let me know whether it saves or reverts. If it saves the change, try deleting the record.

Let me know how that goes.
 
Back
Top