PTR problem: sip.mydomain.com error Already defined in a PTR record

[cgigate]

I tried to add a CNAME for mydomain, and got "sip.mydomain.com error Already defined in a PTR record";
but I cannot locate anything in my PTR record.
any one has idea how to fix this ?

Already defined in a PTR record		sec	​
Host sip is already defined in a PTR record, so it can't be used as a CNAME.

 

[zesupport]

Hello- What is the domain name?

best,
Sarah
ZE Support

 

[cgigate]

onlysip.com is my domain

 

[zesupport]

Hello,

For some reason there was this PTR record in the cache-
sip 7200 IN PTR cgigate.gotdns.com.

I just removed it as it is erroneous.


best,
Sarah
ZE

 

[cgigate]

thanks..
it resolved now

 

[sandy]