Password Reset Problems


New Member

I was trying to setup 2FA and got dumped out of my session, and to make matters worse, when I tried to login, it told me my credentials were incorrect, and there was no option for the 2FA I thought I had setup. Repeated attempts at a password reset failed so I am at a loss and was hoping somebody could help me out.

Thanks Sandy. Unfortunately I can't seem to get past the Password Reset challenge screen. I tried account name, email and domain, but each time I am re-prompted for Captcha, which I can't seem to get past.
Hey Sandy,
I was finally able to get in, and was also able to setup 2FA. Thank you for your patience and help.