Issues with t2.zoneedit.com and ns2.zoneedit.com?

[nojorge]

Hello - is anyone else having issues with these two nameservers?

Our domain (longmeadow.k12.ma.us) is currently experiencing issues. Google Apps is reporting that there are no MX records for the domain, and when I do a lookup, it reports that there are no nameservers set for our domain.

I ran a trace at simpledns.com/lookup-dg.aspx for our domain, and it returns "Query Refused" when requests are sent to t2.zoneedit.com and ns2.zoneedit.com.

Can someone point me in the right direction? I'm not sure the issue is with ZoneEdit, so perhaps I'm missing something? Any help is greatly appreciated.

 

[nojorge]

Also, when using nslookup to query our domain directly, I get the following:
ns2.zoneedit.com can't find longmeadow.k12.ma.us: No response from server
t2.zoneedit.com can't find longmeadow.k12.ma.us: No response from server

 

[sandy]

Hi there

on your zoneedit members page, click the Manage link next to the domain name then click the Domain Settings tab Click the orange txt 'Activate" to load the zone onto your servers. Please let me know when complete and I can check the zone for you. As zoneedit nameservers are not yet delegated at the domain registrar the zoneedit zone file will be loaded onto our servers but not publicly available.

thanks

 

[nojorge]

Thank y

Hi there

on your zoneedit members page, click the Manage link next to the domain name then click the Domain Settings tab Click the orange txt 'Activate" to load the zone onto your servers. Please let me know when complete and I can check the zone for you. As zoneedit nameservers are not yet delegated at the domain registrar the zoneedit zone file will be loaded onto our servers but not publicly available.

thanks

Thank you Sandy; I just activated the settings for that domain.
I think it has always said inactive next to that domain, which seemed weird to me. Is there any reason why that would have worked up until this point?

I'm assuming this will take a little while to resolve in order for the new DNS to propagate as well?

Thank you very much for responding.

 

[sandy]

Hi again

is there some issue with this domain at its current registrar: for longmeadow.k12.ma.us:

Address lookup
lookup failed longmeadow.k12.ma.us
A temporary error occurred during the lookup. Trying again may succeed.
Domain Whois record
Queried whois.nic.us with "longmeadow.k12.ma.us"...

No Data Found

Network Whois record
Don't have an IP address for which to get a record

DNS records
DNS query for longmeadow.k12.ma.us returned an error from the server: ServerFailure

No records to display

 

[nojorge]

Hi again

is there some issue with this domain at its current registrar: for longmeadow.k12.ma.us:

Address lookup
lookup failed longmeadow.k12.ma.us
A temporary error occurred during the lookup. Trying again may succeed.
Domain Whois record
Queried whois.nic.us with "longmeadow.k12.ma.us"...

No Data Found

Network Whois record
Don't have an IP address for which to get a record

DNS records
DNS query for longmeadow.k12.ma.us returned an error from the server: ServerFailure

No records to display

I'm sorry Sandy but I think this is beyond my abilities to be honest.
The domain is provided to us by the government I believe - I had originally pursued it with the state's education department, but no one knew who to contact, and others didn't answer at all. Are you saying it looks from your perspective like the issue is with the registrar?

Should I change anything or could I have caused some problem by "Activating"?

Thanks,
Nick

 

[sandy]

ahh I see.

the domain is delegated at the root to:

dig @b.cctld.us ns longmeadow.k12.ma.us

; <<>> DiG 9.8.3-P1 <<>> @b.cctld.us ns longmeadow.k12.ma.us
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 23763
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 5, ADDITIONAL: 0
;; WARNING: recursion requested but not available

;; QUESTION SECTION:
;longmeadow.k12.ma.us. IN NS

;; AUTHORITY SECTION:
k12.ma.us. 7200 IN NS adns3.wpi.edu.
k12.ma.us. 7200 IN NS ns.amaranth.net.
k12.ma.us. 7200 IN NS ns.gweep.net.
k12.ma.us. 7200 IN NS ns2.pir.net.
k12.ma.us. 7200 IN NS ns.postdiluvian.org.


and then delegated to zoneedit in NS records.

dig @ns.amaranth.net ns longmeadow.k12.ma.us

; <<>> DiG 9.8.3-P1 <<>> @ns.amaranth.net ns longmeadow.k12.ma.us
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 49979
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 2, ADDITIONAL: 0
;; WARNING: recursion requested but not available

;; QUESTION SECTION:
;longmeadow.k12.ma.us. IN NS

;; AUTHORITY SECTION:
longmeadow.k12.ma.us. 86400 IN NS t2.zoneedit.com.
longmeadow.k12.ma.us. 86400 IN NS ns2.zoneedit.com.


and now the zone is loaded properly:

dig @t2.zoneedit.com mx longmeadow.k12.ma.us

; <<>> DiG 9.8.3-P1 <<>> @t2.zoneedit.com mx longmeadow.k12.ma.us
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 29433
;; flags: qr aa rd; QUERY: 1, ANSWER: 7, AUTHORITY: 2, ADDITIONAL: 11
;; WARNING: recursion requested but not available

;; QUESTION SECTION:
;longmeadow.k12.ma.us. IN MX

;; ANSWER SECTION:
longmeadow.k12.ma.us. 1035 IN MX 20 alt2.aspmx.l.google.com.
longmeadow.k12.ma.us. 1035 IN MX 30 aspmx4.googlemail.com.
longmeadow.k12.ma.us. 1035 IN MX 10 aspmx.l.google.com.
longmeadow.k12.ma.us. 1035 IN MX 30 aspmx5.googlemail.com.
longmeadow.k12.ma.us. 1035 IN MX 20 alt1.aspmx.l.google.com.
longmeadow.k12.ma.us. 1035 IN MX 30 aspmx2.googlemail.com.
longmeadow.k12.ma.us. 1035 IN MX 30 aspmx3.googlemail.com.

;; AUTHORITY SECTION:
longmeadow.k12.ma.us. 7200 IN NS ns2.zoneedit.com.
longmeadow.k12.ma.us. 7200 IN NS t2.zoneedit.com.


all looks good now.

 

[nojorge]

I'm sorry Sandy but I think this is beyond my abilities to be honest.
The domain is provided to us by the government I believe - I had originally pursued it with the state's education department, but no one knew who to contact, and others didn't answer at all. Are you saying it looks from your perspective like the issue is with the registrar?

Should I change anything or could I have caused some problem by "Activating"?

Thanks,
Nick

Sandy, it looks like stuff is starting to resolve properly again. You have been tremendously helpful, especially for a free product. Would it be possible for you to help me understand what happened?

 

[sandy]

It looked to be a syntax error in the zone file.... I could not pin point exactly where but most likely a before or trailing space was being saved to the zone and as such invalidating it.