Email conundrum

T

THX1136

New Member
I recently lost my host and had to change. For the most part I got things 'switched' as needed. One thing that popped up that I haven't been able to clear up is an issue with email. My site uses a .net email which is connected to my personal email (a Gmail address) to reply to me which used to work well. I also have a forward when using the .com email which is not baked into my site (yet).

What I've experienced is the .net addresses are no longer being received BUT when someone sends me something with the .com address it arrives just fine. Checked my settings here and both look to be configured the same. I'm not up on the technical end of things like I used to be years ago as when things work I forget stuff that I used to know. Am I missing something?

I've read about the DKIM and TXT thing with Gmail, but confess I don't totally understand that other than it's an issue with Gmail. Any help one can offer would be appreciated. I did make a copy of a 'unable to deliver' email return if that info would be helpful.

Thank you!
Hope all is well.
 
To check the settings, we need to know at least one domain in your account (preferably .net). It would also be beneficial to provide us with the bounce email information.
 
The .net is garage@boonerock.net

Bounced email follows:
<garage@boonerock.net>: connect to mx.boonerock.net[185.27.134.244]:25:
Connection refused
Reporting-MTA: dns; ci74p00im-qukt09090301.me.com
X-Postfix-Queue-ID: 23E651120337
X-Postfix-Sender: rfc822; bethel.carlson@icloud.com
Arrival-Date: Mon, 14 Apr 2025 23:55:26 +0000 (UTC)
Final-Recipient: rfc822; ******@*************
Original-Recipient: rfc822;garage@boonerock.net
Action: failed
Status: 4.4.1
Diagnostic-Code: X-Postfix; connect to mx.boonerock.net[185.27.134.244]:25:
Connection refused
Return-Path: <bethel.carlson@icloud.com>
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=icloud.com;
s=1a1hai; bh=1ceL/mfv6IHaQKfuEwKINmoVreRRX467EA5GNuL9UUk=;
h=From:Content-Type:Mime-Version:Subject:Message-Id:Date:To:x-icloud-hme;
b=IjNNf5Y4QmNUYdhrUh7jOgQRF6lN5v0AEtqbd8iL0Ia9buOK/OmQ/pD9YnZ4EQFO0
5xT43UDAtC+yaptlVKxU6LZGce+m3mnaMq2Q8hP4OslpgkpHe5aoN6hH62B4w4Y8xB
1Z1R4ZhjhheABmSIQk6XvtbVHxugR6DeU0uuOIj7uiAWwiyzpvPwwFvsPtEoPefpos
pwgGJ38Ctgw6Oqw8FP/ngGUYUWxWiSyJoO4TLY5+p31PTdV0gh4uDGjwVArWWazVj6
uNRWwTQ6dfJ2/gctfCDv+BUU+hfpUEZasIxkE/tm3HznG8rjEbxCSFvRjUDtxXGJiN
+T1JPgH+EnXlQ==
Received: from ci74p00im-qukt09090301.me.com (unknown [17.57.156.20])
by ci74p00im-qukt09090301.me.com (Postfix) with ESMTPS id 23E651120337
for <garage@boonerock.net>; Mon, 14 Apr 2025 23:55:26 +0000 (UTC)
Received: from [192.168.4.20] (ci77p00im-dlb-asmtp-mailmevip.me.com [17.57.156.26])
by ci74p00im-qukt09090301.me.com (Postfix) with ESMTPSA id 6A06811202AE
for <garage@boonerock.net>; Mon, 14 Apr 2025 23:55:25 +0000 (UTC)
From: Bethel Carlson <bethel.carlson@icloud.com>
Content-Type: text/plain;
charset=us-ascii
Content-Transfer-Encoding: 7bit
Mime-Version: 1.0 (Mac OS X Mail 13.4 \(3608.120.23.2.7\))
Subject: Test Ing
Message-Id: <8EA8651E-F636-4CFC-B754-E3425148FFA0@icloud.com>
Date: Mon, 14 Apr 2025 18:55:23 -0500
To: garage@boonerock.net
X-Mailer: Apple Mail (2.3608.120.23.2.7)
X-Proofpoint-ORIG-GUID: y_MZTJPJx48OkqxGCWAdgXn3A4Z4-VPz
X-Proofpoint-GUID: y_MZTJPJx48OkqxGCWAdgXn3A4Z4-VPz
X-Proofpoint-Virus-Version: vendor=baseguard
engine=ICAP:2.0.293,Aquarius:18.0.1095,Hydra:6.0.680,FMLib:17.12.68.34
definitions=2025-04-14_08,2025-04-10_01,2024-11-22_01
X-Proofpoint-Spam-Details: rule=notspam policy=default score=0 mlxscore=0 bulkscore=0 spamscore=0
malwarescore=0 phishscore=0 adultscore=0 clxscore=1015 mlxlogscore=450
suspectscore=0 classifier=spam adjust=0 reason=mlx scancount=1
engine=8.19.0-2411120000 definitions=main-2504140172

Thanks for looking into this!
 
Thank you for providing the bounce/domain.

The critical part is here:

Diagnostic-Code: X-Postfix; connect to mx.boonerock.net[185.27.134.244]:25:
Connection refused



The domain boonerock.net is not delegated to our nameservers, so it does not use the same MX record as your .COM.

If you do a WHOIS on boonerock.net, the nameservers delegated to the domain are ns1.infinityfree.com and ns2.infinityfree.com. That means any DNS information you have in Zoneedit is not being referenced by the Internet. The Internet looks up the MX record in the infinityfree.com nameservers and directs emails to mx.boonerock.net[185.27.134.244]:25, which is then rejected.


Domain Name: BOONEROCK.NET
Registry Domain ID: 75225508_DOMAIN_NET-VRSN
Registrar WHOIS Server: whois.tucows.com
Registrar URL: http://www.tucows.com
Updated Date: 2024-12-23T02:27:43Z
Creation Date: 2001-07-21T00:51:55Z
Registry Expiry Date: 2025-07-21T00:51:55Z
Registrar: Tucows Domains Inc.
Registrar IANA ID: 69
Registrar Abuse Contact Email: domainabuse@tucows.com
Registrar Abuse Contact Phone: +1.4165350123
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited https://icann.org/epp#clientUpdateProhibited
Name Server: NS1.INFINITYFREE.COM
Name Server: NS2.INFINITYFREE.COM
DNSSEC: unsigned
URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
>>> Last update of whois database: 2025-04-26T16:43:48Z <<<
 
Thanks for spotting the issue, Chris!

Decided to just change the mail to the .com version - faster and easier.

Hope all is well.
Ron
 
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