Ron Isaacson
New Member
Hello,
I have a legacy free domain, but I bought credits and have been using your backup MX service. Now I'd like to stop using that service. I removed your server's MX entry several months ago, but I still get monthly e-mails that it's consuming credits. I can't find any place in the domain settings to turn it off.
So I tried submitting a support ticket, but I got a reply back that only paid users can submit support tickets, and users of free domains must use the forums. That doesn't sound right though... the fact that I have a credit balance means I am a paying user, despite this being a free domain!
In any case... can anyone help get the backup MX service turned off? Thank you!
- Ron
I have a legacy free domain, but I bought credits and have been using your backup MX service. Now I'd like to stop using that service. I removed your server's MX entry several months ago, but I still get monthly e-mails that it's consuming credits. I can't find any place in the domain settings to turn it off.
So I tried submitting a support ticket, but I got a reply back that only paid users can submit support tickets, and users of free domains must use the forums. That doesn't sound right though... the fact that I have a credit balance means I am a paying user, despite this being a free domain!
In any case... can anyone help get the backup MX service turned off? Thank you!
- Ron