Brett Topovski
New Member
While stepping through the process within the ZoneEdit Account, your system is listing Company Name as a required field and requesting that we update this information before continuing with the transfer request.
We would like to know why your company is requiring a company name within the account. IT SHOULD BE COMMON SENSE THAT NOT EVERYONE THAT OWNS A DOMAIN NAME HAS A COMPANY NAME.
Furthermore, if we update this field, the domain will be locked and not able to be transferred for 60 days.
We are interested in transferring a domain name away from ZoneEdit ASAP, so we do not want to make any changes to the account which will cause unwanted delays in the process.
We also keep being sent in to a LOOP when attempting to get support.
"P.S If you are already a paid user, please use the "Get Support" when
logged into your control panel."
We have attempted to use the GET SUPPORT link when logged in to the control panel and we keep getting a email stating: "We have moved to a community support approach for all free users of the system."
Can someone please help, by PROVIDING SUPPORT AND ANSWERS???
We would like to know why your company is requiring a company name within the account. IT SHOULD BE COMMON SENSE THAT NOT EVERYONE THAT OWNS A DOMAIN NAME HAS A COMPANY NAME.
Furthermore, if we update this field, the domain will be locked and not able to be transferred for 60 days.
We are interested in transferring a domain name away from ZoneEdit ASAP, so we do not want to make any changes to the account which will cause unwanted delays in the process.
- What can be done in order to transfer the domain name without making updates to the account details?
- Why is your system requiring a company name?
We also keep being sent in to a LOOP when attempting to get support.
"P.S If you are already a paid user, please use the "Get Support" when
logged into your control panel."
We have attempted to use the GET SUPPORT link when logged in to the control panel and we keep getting a email stating: "We have moved to a community support approach for all free users of the system."
Can someone please help, by PROVIDING SUPPORT AND ANSWERS???
