Unable to delete SRV record

J

jetkins

New Member
I recently moved our mail service to a new provider, and I'm trying to clean up the last vestiges of the previous one. I've managed to remove all the associated CNAME, MX, and TXT records, but there's a SRV record that I cannot seem to get rid of:
1771620268881.png

No matter whether I click Edit, then Delete, or use the checkbox to select it for deletion, after I click Save Changes and get the Queued zone changes successfully saved message, that record stubbornly remains.

Am I missing something, or is this a bug?
 
Hello J,

Can you try adjusting the record instead of deleting? Change a value in the record and let me know whether it saves or reverts. If it saves the change, try deleting the record.

Let me know how that goes.
 
That appears to have done the trick - I was able to successfully delete the record after updating it.

Thanks, Chris.
 
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