Username: mark7986 I attempted to update my log in password. They system is asking me for the email associated with my account. I entered it and its not recognizing my email now it says too many attempts and locked the account. PLEASE HELP
Does this message include and reset password like that can access my cpanel Im confused as to what exactly is in this message I just need a reset password link. I not given any information as to how me regaining access is going to happen?
So the email that I have registered to my cpanel account it firstname.lastname@example.org I sent I test email to my support address and received it right away I sent the reset link from cpanel password reset and the link never showed up to my email@example.com inbox nor did it show up to spam. Are you able to updated my email to firstname.lastname@example.org on my cpanel account so that we can try sending the reset link there.
hi again . the issue is the email address associated with your web hosting acocunt is not an email address you have mentioned.. I am asking for your security answers to authenticate you as the account holder. Once I have those answers i can reset your Cpanel credentials to email@example.com