Hello. I have a mailmap rule to forward *@simonlong.com ( with a few configured exceptions) to my yahoo account. This has not been working for about three hours, I’ve not received any external email nor have test messages arrived. I cannot see any service outages. Can someone investigate please. Please let me know what additional info you need to investigate please. Emails to the yahoo address are working directly, but not when going via the mapped domain. Thank you in advance, simon
Mail mapping does not seem to have been working for the past three hours
- Thread starter Slong6
- Start date
Hello. Thank you for the response. A test email finally arrived about 04.30 BST so there was a delay of about 7.25 hours. Not sure if a delay like this is a common occurrence but I’ve also received some other emails now. Obviously I don’t know if I have lost anything or whether you are able to check is anything got dropped during the ‘delay’
Many thanks again
Simon
Hello El. Thanks for responding. Forgive me if I’m not understanding fully. I have received only 1 email sent to a catchall mapped address in the past 4 hours. Nothing since then. When you say ‘deferred by yahoo’ does that mean that zoneedit services have seen something for a catchall e.g. *@simonlong.com and mapped it to my yahoo address and as such ‘sent it on’ to yahoo, but yahoo have not yet made it available to me? Are you able to see on your systems any evidenc3 of emails being successfully mapped in the past 4hours or so as i have not received anything, including confirmation emails of online purchases I made about 7 hours ago?
Actually, checking my inbox and trash folders, I have only received one email to the @simonlong.com since the foood of old emails 14 hours ago? Can you suggest any tests i can try?
Many thanks in advance
Simon
Actually, checking my inbox and trash folders, I have only received one email to the @simonlong.com since the foood of old emails 14 hours ago? Can you suggest any tests i can try?
Many thanks in advance
Simon
Hello El. I have a strict map (well I think it’s what is known as a strict map) with a specific email address txxxxz@simonlong.com being mapped to a singular yahoo address. This is also seeing the same issue with over 100 emails being delivered at 3.30 am bst today. Would you say this is a yahoo problem? Specific maps are not going to work asi literally use my domain to ensure I don’t get spammed when signing up to organisations so I can block individual variants, hence I literally have hundreds of email addresses in use?
Moving away from yahoo as the primary recipient also isn’t going to work unless you are saying it’s absolutely a fundamental issue with yahoo. I’ve been using this setup for over 20 years I think, so I’d love to know what has changed?
Thanks again
Simon
Moving away from yahoo as the primary recipient also isn’t going to work unless you are saying it’s absolutely a fundamental issue with yahoo. I’ve been using this setup for over 20 years I think, so I’d love to know what has changed?
Thanks again
Simon
Chris Cherry
Zoneedit Support
The issue is this: Yahoo is temporarily blocking our SMTP server IP addresses. This affects all Zoneedit users using mailmaps to forward emails to their Yahoo-based email addresses. We've used our shunts (different IPs), which were also being deferred.
Here's an example:
relay=mta6.am0.yahoodns.net[67.195.228.94]:25, delay=8769, delays=8766/0.4/2.6/0.06, dsn=4.7.0, status=deferred (host mta6.am0.yahoodns.net[67.195.228.94] said: 421 4.7.0 [TSS04] Messages from 64.68.198.24 temporarily deferred due to unexpected volume or user complaints - 4.16.55.1; see https://postmaster.yahooinc.com/error-codes (in reply to MAIL FROM command))
The error message says that either our volume was too high or that users are marking emails as spam, which were relayed through their mailmap to their Yahoo address. Since we don't know why these were being blocked (other than a 50-50 chance of guessing if it was Volume or user reports), we can only wait until they lift their block and allow the emails to filter through. That, in turn, can cause us to be reblocked since we're trying to dequeue thousands of messages until the flow returns to normal.
The inbound email host controls the level of strictness for spam filtering, which they can adjust at any time.
Here's an example:
relay=mta6.am0.yahoodns.net[67.195.228.94]:25, delay=8769, delays=8766/0.4/2.6/0.06, dsn=4.7.0, status=deferred (host mta6.am0.yahoodns.net[67.195.228.94] said: 421 4.7.0 [TSS04] Messages from 64.68.198.24 temporarily deferred due to unexpected volume or user complaints - 4.16.55.1; see https://postmaster.yahooinc.com/error-codes (in reply to MAIL FROM command))
The error message says that either our volume was too high or that users are marking emails as spam, which were relayed through their mailmap to their Yahoo address. Since we don't know why these were being blocked (other than a 50-50 chance of guessing if it was Volume or user reports), we can only wait until they lift their block and allow the emails to filter through. That, in turn, can cause us to be reblocked since we're trying to dequeue thousands of messages until the flow returns to normal.
The inbound email host controls the level of strictness for spam filtering, which they can adjust at any time.
Many thanks for explaining Chris, much appreciated. It does seem as though they have released (if that the right word) emails overnight (in the uk) for the past two evenings. I’ll see what happens overnight and if there are still issues I may temporarily swap the destination to a gmail account and then try to switch back in a few days. But it seems we are now waiting on yahoo to decide what they are going to do next
Re the question of spam. I have noticed that yahoo have been marking a much higher number of my emails as spam, even from senders who I have been receiving emails successfully for many years. They are even flagging emails from zone edit as spam
Many thanks again
Simon
Re the question of spam. I have noticed that yahoo have been marking a much higher number of my emails as spam, even from senders who I have been receiving emails successfully for many years. They are even flagging emails from zone edit as spam
Many thanks again
Simon
leighbentley
New Member
Hi @Chris Cherry and @Slong6
I'm also suffering from this issue. Well, it's my wife not getting her email, but me who is suffering.
I would like to log in to ZoneEdit and change the forwarding of her email to a different mailbox server, but unfortunately, I'm unable to log in to ZoneEdit because the token is being sent to the forwarded address, so is never actually delivered to the Yahoo mailbox.
Can I change the email address associated with the ZoneEdit login 'mperfrement'?
I'm also suffering from this issue. Well, it's my wife not getting her email, but me who is suffering.
I would like to log in to ZoneEdit and change the forwarding of her email to a different mailbox server, but unfortunately, I'm unable to log in to ZoneEdit because the token is being sent to the forwarded address, so is never actually delivered to the Yahoo mailbox.
Can I change the email address associated with the ZoneEdit login 'mperfrement'?
Hello. I had a similar issue on one of the last mailmap outages that luckily only lasted a few hours. When it was up and running I logged in and changed the email address to one directly provided by an email service. I hope zoneedit are able to change it on your behalf. I am concerned that this outage looks to be more ‘permanent’ than when it’s happened before. I have asked whether zone edit are in communication with yahoo but I’ve not got a response we yet. It’s a real shame as I’ve been using this for over 20 years and it now seems to be busted. Not sure if other providers can do mail maps?
Chris Cherry
Zoneedit Support
If you have issues accessing your account due to the Yahoo delay, please email access (@) zoneedit.com with your Zoneedit Username and be ready to answer the three security questions you've set. We can authenticate an update to your email address on the account.
Despite our many attempts, Yahoo doesn't provide a channel for third-party hosts to communicate with them. Instead, they refer you to pages with best practices, etc. We don't have a specific reason why they're doing this to rectify the problem. They give generic errors with many possibilities, so we're left guessing. We don't have this problem with Gmail or Microsoft's email as much as with Yahoo (and many Australian ISPs if you poke around the forums).
Despite our many attempts, Yahoo doesn't provide a channel for third-party hosts to communicate with them. Instead, they refer you to pages with best practices, etc. We don't have a specific reason why they're doing this to rectify the problem. They give generic errors with many possibilities, so we're left guessing. We don't have this problem with Gmail or Microsoft's email as much as with Yahoo (and many Australian ISPs if you poke around the forums).