How do I recover a domain?

diet

New Member
I have a domain with zoneedit that was set up with the previous domain administrator. That person is no longer with the practice. I followed the instructions of opening a new account but I am unable to open a ticket with the domain and new account information.

Can someone please guide me what I should do after I add the verify.zoneedit.com NS to my domain?
 
Hi there. Please contact us at access @ zoneedit.com and we can work on getting you access.. please include the domain name of concern

regards.
 
Thank you. I will prepare the email right now. I am just waiting for the registrar to finalize the domain transfer (should be a hour or so) so I can update DNS.

Thank you again!
 
Hi again ...its best if we can see the zone file before the verify server is added. What is the domain name?

regards
 
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