Can't Login to edit the Shopping Cart

[wtrenker]

About 10 years ago, I was a very satisfied ZoneEdit customer. Now I have a different domain and I am trying to evaluate the new ZoneEdit first.

I set up a new account this morning. When I try to login, after double-checking my username and password, all I get is an error message saying: Login attempt failed. I've followed the steps to reset my password, and that worked fine. (I have not changed the generated password, for now, to reduce the variables.)

I am trying to login in order to edit my shopping cart. I want to remove wtrenker.org which I have decided not to use, and use wtrenker.ca instead. So I thought I'd re-register wtrenker.ca to see what happens, but all I get is the error: An unpaid invoice already exists for this domain. It looks like I made a mistake, and I don't know what I've done wrong, or how to correct it.

So it looks like I am stuck. Can you please help me with this?

Thanks,
Bill

 

[sandy]

Hi again,

Hover over the User link at the top of the page and select the Invoices option. You can then cancel the current invoice and start again by cl=icking the Domain link at the top then the add a domain option.

regards.

 

[wtrenker]

Your timely advice enabled me to delete the old invoice and start over. You effectively resolved my problem quickly. Fantastic!

One question remains: how do I obtain a free domain? I registered wtrenker.ca. but that procedure generates an invoice charging me for one year and telling me the payment is due now. What am I doing wrong?

Thanks again, so much,
Bill

 

[sandy]

domain registrations themselves are not free.. only DNS services... the domain you are purchasing includes DNS services.

regards.