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Hey folks. We're having issues with the ez-ipupdate.php script since updating to PHP 7, our devs are looking into it. I'll post here...

Thank you for you help Chris

Update: The IP address on vpn host is updated, but the root cause is still under investigation.

Hello Digger, We'll have our admins take a look and see if they can find anything further. Thank you for the data you provided and...

Second time this has happened. I opened a ticket last time, when free users could use the ticket system, and was told that it was due to...

happy to help. regards.

Worked a treat Thanks

HI there ion your example on the Cname entry fields... the host would be: _7b7df5153161bff470a1d52a31249dcd.www and the address...

I used aws (amazon hosting) need to add cname value but can see where to add it as need...

You're welcome!

Thank you for your insightful and gracious response. This does appear to be the root cause of my issue. Interesting that the vast...

Please look at the VERBOSE OUTPUT message on the ZONEFILE CHECK page of your account. You can get to that via the CHECK link under the...

Hello. Sorry, it is not possible to resolve the " "Primary Name Server Not Listed At Parent" warning because it is the way our DNS...

This is a big part of what's impacting diagnosing my issue. I only know that the expected emails don't arrive. Most of the non-delivered...

dns0 cannot be added as an authoritative name server. It is a master name server that contains the zone information given to our dns1...