Unable To Transfer Domain Registration From Another Registrar

#1
Good afternoon.

I have a grandfathered ZE account and would like to transfer domain registration from another registrar (1&1).

The domain wicket on my account page only allows purchases, not transfers.

What to do?

Thank you for your anticipated courtesy and cooperation.
--
Macario

P.S. It's hard to believe that ZE Customer support would not answer a pre-sales question that could mean income.
 

Chris Cherry

Mr. Happy To Help You.
#2
Hello Macario,

You first need to add the Domain to the control panel via the "get DNS for an existing domain" on the "Add a Domain" page which you can find in the left-hand menu. Once you have the domain added you'll see a 'switch registrar' link on the domain administration screen. If you click that link it will start a transfer process.
 
#3
Good afternoon and thank you, Chris!

My account is very old ZE account and is already maxed-out at five domains.

I'm not able to add any more domains.

Any other ideas?

Thank you for your continuing courtesy and cooperation.

--
Macario
 

Chris Cherry

Mr. Happy To Help You.
#4
I'll PM you and get the details as to your account username and the domain you want to transfer.
 
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