I haven't been able to login, so I created a new one. The crux of the problem is that I can't get a password reset because I don't know what the last four of my first library card was. I tried to add credits, but to no avail. I tried to send a message, to no avail. No email link shows up, nor a phone number. I need to get right so I can edit the DNS data. What do I need to do?