mail is not bring forwarded

Fiftyfour

New Member
Hi
My email stopped being forwarded in the last 6 hours. Is anybody else experiencing this problem?
Where do I check the status?

Thsnks
 

dlanz

New Member
I am also experiencing at least a partial/intermittent failure of email forwarding over the last several days. Forwarding from *@lanznar.net to ISP email
 

Franco

New Member
e-mail from my company is not being forwarded. can you help me understand what is happening

domain: grupogalmes.com

C:\Users\FAudisio>nslookup -debug grupogalmes.com 8.8.8.8
------------
Got answer:
HEADER:
opcode = QUERY, id = 1, rcode = NOERROR
header flags: response, want recursion, recursion avail.
questions = 1, answers = 1, authority records = 0, additional = 0

QUESTIONS:
8.8.8.8.in-addr.arpa, type = PTR, class = IN
ANSWERS:
-> 8.8.8.8.in-addr.arpa
name = google-public-dns-a.google.com
ttl = 16805 (4 hours 40 mins 5 secs)

------------
Servidor: google-public-dns-a.google.com
Address: 8.8.8.8

------------
Got answer:
HEADER:
opcode = QUERY, id = 2, rcode = NOERROR
header flags: response, want recursion, recursion avail.
questions = 1, answers = 0, authority records = 1, additional = 0

QUESTIONS:
grupogalmes.com, type = A, class = IN
AUTHORITY RECORDS:
-> grupogalmes.com
ttl = 876 (14 mins 36 secs)
primary name server = ns1.mydomain.com
responsible mail addr = dnsadmin.mydomain.com
serial = 2012121863
refresh = 10800 (3 hours)
retry = 3600 (1 hour)
expire = 604800 (7 days)
default TTL = 3600 (1 hour)

------------
------------
Got answer:
HEADER:
opcode = QUERY, id = 3, rcode = NOERROR
header flags: response, want recursion, recursion avail.
questions = 1, answers = 0, authority records = 1, additional = 0

QUESTIONS:
grupogalmes.com, type = AAAA, class = IN
AUTHORITY RECORDS:
-> grupogalmes.com
ttl = 325 (5 mins 25 secs)
primary name server = ns1.mydomain.com
responsible mail addr = dnsadmin.mydomain.com
serial = 2012121863
refresh = 10800 (3 hours)
retry = 3600 (1 hour)
expire = 604800 (7 days)
default TTL = 3600 (1 hour)

------------
------------
Got answer:
HEADER:
opcode = QUERY, id = 4, rcode = NOERROR
header flags: response, want recursion, recursion avail.
questions = 1, answers = 0, authority records = 1, additional = 0

QUESTIONS:
grupogalmes.com, type = A, class = IN
AUTHORITY RECORDS:
-> grupogalmes.com
ttl = 1799 (29 mins 59 secs)
primary name server = ns1.mydomain.com
responsible mail addr = dnsadmin.mydomain.com
serial = 2012121863
refresh = 10800 (3 hours)
retry = 3600 (1 hour)
expire = 604800 (7 days)
default TTL = 3600 (1 hour)

------------
------------
Got answer:
HEADER:
opcode = QUERY, id = 5, rcode = NOERROR
header flags: response, want recursion, recursion avail.
questions = 1, answers = 0, authority records = 1, additional = 0

QUESTIONS:
grupogalmes.com, type = AAAA, class = IN
AUTHORITY RECORDS:
-> grupogalmes.com
ttl = 102 (1 min 42 secs)
primary name server = ns1.mydomain.com
responsible mail addr = dnsadmin.mydomain.com
serial = 2012121863
refresh = 10800 (3 hours)
retry = 3600 (1 hour)
expire = 604800 (7 days)
default TTL = 3600 (1 hour)

------------
Nombre: grupogalmes.com
 

sandy neal

Administrator
Staff member
the domain is not delegated to zoneedit nameservers:

at present...
Name Server: NS1.MYDOMAIN.COM

Name Server: NS2.MYDOMAIN.COM

the last domain update via WHOIS was
Updated Date: 2019-04-16T15:19:19Z


the domain also has no MX record at mydomain.com:
host -t mx grupogalmes.com

grupogalmes.com has no MX record

to re-delegate.. at the registrar delegate to:
dns1.zoneedit.com

dns2.zoneedit.com


regards.
 

Franco

New Member
We use office 365 as our email server


MAIL FOR ZONE MAIL SERVER PREF TTL
grupogalmes.com grupogalmes-com.mail.protection.outlook.com

I already check you change:


NS records​
Click to edit settings for this sectionClick to find out what this section means
HOST NAME SERVER(S) TTL
grupogalmes.com dns1.zoneedit.comdefault
grupogalmes.com dns2.zoneedit.comdefault
how many time should we wait till propagation happen?


 

sandy neal

Administrator
Staff member
its at the domains registrar where the issue lies: and that is not zoneedit:

you would need to contact domain.com to make any delegated nameserver changes.

whois grupogalmes.com

Domain Name: GRUPOGALMES.COM

Registry Domain ID: 1717927162_DOMAIN_COM-VRSN

Registrar WHOIS Server: whois.domain.com

Registrar URL: http://www.domain.com

Updated Date: 2019-04-16T15:19:19Z

Creation Date: 2012-05-04T02:51:08Z

Registry Expiry Date: 2019-05-04T02:51:08Z

Registrar: Domain.com, LLC

Registrar IANA ID: 886

Registrar Abuse Contact Email: compliance@domain-inc.net

Registrar Abuse Contact Phone: 602-226-2389

Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited

Domain Status: clientUpdateProhibited https://icann.org/epp#clientUpdateProhibited

Name Server: NS1.MYDOMAIN.COM

Name Server: NS2.MYDOMAIN.COM



those servers:

Name Server: NS1.MYDOMAIN.COM

Name Server: NS2.MYDOMAIN.COM

need to be changed to

dns1.zoneedit.com
dns2.zoneedit.com
 
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