hosting redirect bug

robbie fulks

New Member
My site (Squarespace, is inaccessible as of last week, and a web-savvy friend told me it's because of the above bug. Is that true, and can you help me fix it?

robbie fulks

New Member

It appears that your domain's zone went on hold on Jan 11 for non-renewal.
Thanks! And - sorry I don't know much about this, since it was set up by my label - how do I go about renewing? The label tells me that I have an account with you, is that right? Basically I'd like to get my site back up ASAP!


Staff member
You would need to speak to the person who manages this account - they would need to add more credits to their account