Gaining access to a lost account

jforrester

New Member
I have a customer who can't remember the email address, security questions, or login to his ZoneEdit account. We need to be able to get in and make DNS changes. What options do we have to gain access to this account. Is there a phone number we can call?
 

Chris Cherry

Mr. Happy To Help You.
Hello,

Please have them send in an email request to access (@) zoneedit.com. Include at least one domain name that is in the account so we can search our records.

Zoneedit does not provide ph# support. Only email for paid DNS users and forums for Free DNS users.
 
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