domain added to zoneedit disappear after sometime, credits getting deducted each time i add the domain back

gurudevinfotech

New Member
hi. yesterday i signed up for the free account at zoneedit. i configured the DNS entries and went ahead and change the DNS entries at the domain registrar. today morning i login, and i find the domain does not show up under the 'Domains' tab. i assumed it to be an issue with a free account, and went ahead and purchased 12 credits and added the domain again. but after a couple of hours the Domain again does not show up in the control panel. I have written to support, there has been no response from the past 4 hours. since the DNS at the domain registrar has already been propagated, i am not able to receive mails on this domain. can anyone point me to the right place for this problem. my support ticket is [#101666] and my domain name is rvei.edu.in
 

sandy

Administrator
Staff member
hi there

I replied to your support ticket... .. hope it helps.
thanks.
 
Top