Cannot login or recover password, or contact!!

dynam1cs

New Member
I seem to be in a loop here, and I am unable to access my primary domain's DNS.

I have gone through password recovery several times but no recovery email ever arrives. (I have checked Spam and everything else.)

The most ridiculous element is the Zoneedit site invites you 'contact support' - but this requires a LOGIN in the first place??? Hence the ridiculous loop. Can someone please advise ASAP - things on my website are all on hold until I can access my DNS!! As a last resort I registered n this Forum, and that email came straight away??
 

sandy neal

Administrator
Staff member
Please contact us at access @ zonedit.com and ignore the auto reply. Your ticket will be received. Please include a domain name in the account.

regards
 

sandy neal

Administrator
Staff member
we replied at the time we received the ticket please check your r######@kn####ers.com email address perhaps the spam or trash folder. i just resent the earlier reply.

regards.
 

dynam1cs

New Member
Hi, I don't even recognise that email address [r######@kn####ers.com]?? It's not one of mine or one of my domains - maybe that's why I don't have any emails from you and am still locked out of my account! Why are you not sending me emails to the dynamicsmedia.co.uk domain?
 

sandy neal

Administrator
Staff member
Please contact us at access @ zoneedit.com on this and ignore the auto reply you will receive.

regards.
 
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