Address change not honored

#1
I recently changed the registered email address for my account (jetkins), but I'm still receiving system notification emails at the old address. How long should I wxpect to have to wait before the system starts using my new address?
 

sandy neal

Administrator
Staff member
#2
hi there

is this still happening? I see the address in the account and what is set for activity notifications are the same

thanks.
 
#3
Yes. To check, I logged out and back in, and the login notification email was sent to the old address (jon-zoneedit) instead of the new (jon+zoneeedit).

Thanks!
 
#5
ahh... one address is jon+ and the other is jon- if that helps.

sandy
Yes, and it's still using the old one, jon-. To be clear, I'm talking about notifications from Zoneedit itself, not this forum. My old email server used to allow address aliases using a tag separated by a "-" character, while my new one uses the more standard "+" separator. I have updated my Zoneedit account details to reflect the new address, yet the system continues to send notifications to the old address.
 

sandy neal

Administrator
Staff member
#6
on the left side bar click the security option ... then click to edit the
Activity Notifications
option

sorry if I am missing something

sandy
 
#7
As you say, ahh. :) It was me that was missing something - I had no idea that the notifications address was set separately. It's obviously been too long since I first created my account. All sorted now - thanks!
 
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