Repeated prompt to log in

shdh

New Member
After logging in, when I try to do anything, I am presented with a no access error and the login page is displayed. I have a legacy free account.
 

zesupport

Moderator
Staff member
Hello,
It sounds as if perhaps your IP address may be changing mid session, causing the password prompts. You can go to USER/ Preferences and set Disable Session IP Checks to "yes". We recommend that if you do so you ought to tighten up security on the account with 2fa and/ or ACL.
 
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