Add domain problem

[Enos Lok]

Hi~
i want to add a domain, but server said already in their system.
cos i am a that domain owner. so how can i do?

Error
The domain 3l.com.hk is already on our systems.

If you want to try an entirely different name, please click back to return to the previous page.

 

[sandy]

what user ID are you logging in with?

sandy

 

[Enos Lok]

what user ID are you logging in with?

sandy

enoslok0

 

[sandy]

hmm.. its not in that account have you tried the pass word recovery page at https://cp.zoneedit.com/support/reset_password.php

sandy

 

[sandy]

as the domain has no zone file and is not delegatd to zoneedit nameservers I have gone ahead and deleted it rom its current account,

You can now add it to your own account via the add a domain link

nameclasstypedatatime to live3l.com.hkINSOA
server: freedns1.registrar-servers.com
email: hostmaster@registrar-servers.com
serial: 2017120500
refresh: 3600
retry: 1801
expire: 604800
minimum ttl: 3601
3601s(01:00:01


Name Servers Information:


FREEDNS1.REGISTRAR-SERVERS.COM

FREEDNS2.REGISTRAR-SERVERS.COM

FREEDNS3.REGISTRAR-SERVERS.COM

FREEDNS4.REGISTRAR-SERVERS.COM

sandy

 

[Enos Lok]

sorry man
coz my friend add my domain to another ac.
now i can fix it
thank you for your help

 

[sandy]

happy to help.

take care.