Domain renewal dilemma

nxtsoft_user

New Member
We had a lapse of our domain recently (Oct 27) and we are in the attempts to renew the domain (our company was bought out and is now owned by a different parent name, but we still need our domain), but it appears that the domain went up on to the auction block extremely quick because someone is attempting to port our domain away, and not allowing us to renew. Normally, other registrars give a 30 day notice before this happens to give time for the original owner to renew, but this has happened within days. I have attempted to engage with support this morning via email but have yet to get an answer and apparently the forum is the only other alternative.

Is there any other avenue of support that I can get a hold of?
 

zeadmin

Administrator
Staff member
Hello,

The domain Digitel.net expired with another registrar- the domain was never transferred to Zone Edit.
It appears that back in 2017 a registrar transfer to Zone Edit was submitted but failed.
It appears your actual registrar still has the domain so you should reach out to them regarding this domain name:

snap shot:

Domain Name: DIGITEL.NET
Registry Domain ID:
Registrar WHOIS Server: whois.domain.com
Registrar URL: www.domain.com
Updated Date: 2016-12-17T03:25:54
Creation Date: 1995-10-28T04:00:00
Registrar Registration Expiration Date: 2021-10-27T04:00:00
Registrar: Domain.com, LLC
Registrar IANA ID: 886
Reseller: Dotster.com
Domain Status: clientDeleteProhibited https://icann.org/epp#clientDeleteProhibited
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited https://icann.org/epp#clientUpdateProhibited
Registry Registrant ID:
Registrant Name: REDACTED FOR PRIVACY
Registrant Organization: REDACTED FOR PRIVACY
Registrant Street: REDACTED FOR PRIVACY
Registrant City: REDACTED FOR PRIVACY
Registrant State/Province: GA
Registrant Postal Code: REDACTED FOR PRIVACY
Registrant Country: US
Registrant Phone: REDACTED FOR PRIVACY
Registrant Phone Ext:
Registrant Fax: REDACTED FOR PRIVACY
Registrant Fax Ext:
Registrant Email: https://tieredaccess.com/contact/d76d5c6a-5843-4e48-80a4-399dfd362f65
Registry Admin ID:
Admin Name: REDACTED FOR PRIVACY
Admin Organization: REDACTED FOR PRIVACY
Admin Street: REDACTED FOR PRIVACY
Admin City: REDACTED FOR PRIVACY
Admin State/Province: REDACTED FOR PRIVACY
Admin Postal Code: REDACTED FOR PRIVACY
Admin Country: REDACTED FOR PRIVACY
Admin Phone: REDACTED FOR PRIVACY
Admin Phone Ext:
Admin Fax: REDACTED FOR PRIVACY
Admin Fax Ext:
Admin Email: REDACTED FOR PRIVACY
Registry Tech ID:
Tech Name: REDACTED FOR PRIVACY
Tech Organization: REDACTED FOR PRIVACY
Tech Street: REDACTED FOR PRIVACY
Tech City: REDACTED FOR PRIVACY
Tech State/Province: REDACTED FOR PRIVACY
Tech Postal Code: REDACTED FOR PRIVACY
Tech Country: REDACTED FOR PRIVACY
Tech Phone: REDACTED FOR PRIVACY
Tech Phone Ext:
Tech Fax: REDACTED FOR PRIVACY
Tech Fax Ext:
Tech Email: REDACTED FOR PRIVACY
Name Server: ns8.zoneedit.com
Name Server: ns16.zoneedit.com
DNSSEC: unsigned
Registrar Abuse Contact Email: compliance@domain-inc.net
Registrar Abuse Contact Phone: +1.6027165396
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/

"For more information on Whois status codes, please visit https://icann.org/epp"

Registration Service Provider:
Dotster.com, support@dotster-inc.com
+1.8004015250
This company may be contacted for domain login/passwords,
DNS/Nameserver changes, and general domain support questions.



Current WHOIS:

Domain Name: DIGITEL.NET
Registry Domain ID: 1358956_DOMAIN_NET-VRSN
Registrar WHOIS Server: whois.domain.com
Registrar URL: http://www.domain.com
Updated Date: 2021-10-30T08:16:27Z
Creation Date: 1995-10-28T04:00:00Z
Registry Expiry Date: 2022-10-27T04:00:00Z
Registrar: Domain.com, LLC
Registrar IANA ID: 886
Registrar Abuse Contact Email: compliance@domain-inc.net
Registrar Abuse Contact Phone: 602-226-2389
Domain Status: clientDeleteProhibited https://icann.org/epp#clientDeleteProhibited
Name Server: NS1.DOTSTER-EXPIRED.DOMAINPARKINGSERVER.NET
Name Server: NS2.DOTSTER-EXPIRED.DOMAINPARKINGSERVER.NET
DNSSEC: unsigned
URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
>>> Last update of whois database: 2021-11-03T07:06:28Z <<<
 

sandy neal

Administrator
Staff member
the domain was initially added to zoneedit as a domain registrar transfer.. which failed.. as such zoneedit is not the registrar, only the DNS provider. we would not be able to assist with its renewal.. that could only be done at the current registrar.

regards.
 
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