Paid Users

Jwong19

New Member
I've paid for Domain transfer but am having problem with my name resolution (transfer not done ?), and the system keep redirecting me here rather than have a problem support deal with the problem.
 

Trish_P

New Member
I have the exact same problem - Domain transfers appear to be stuck in la-la land somewhere, and instead of getting support as I should for a paid service, I am redirected here. Additionally, I've been a paying ZoneEdit user for years, so it's not like this is a new paid account or something. I'm beyond frustrated at this point. Any real help available?
 

Trish_P

New Member
Closing the loop on this - I was contacted by customer service and the issue was resolved in short order. Thanks!
 
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