No additional Free Slots after Survey


New Member
Hi All,

I can't see any additional Free Slots after I filled out the survey?

Do I miss something?
Can someone help me?

My User ID is: xxxxxxxx

Thank you
Last edited:


Staff member
Hello. Thanks for taking the time to complete our survey. The additional free slots have been enabled on your ZoneEdit account.


New Member
Hi, my account is having the same trouble - I took the survey, but the free slots have not been credited. Please assist!


Chris Cherry

Mr. Happy To Help You.
No problem. I've sent you a DM for your info. We'll hook you up.

Chris Cherry

Mr. Happy To Help You.
The legacy 5 slots are reserved for accounts which existed (and were migrated) from the old Zoneedit system and into the new Zoneedit service under the easyDNS umbrella (pre-2014). Your account was created in 2017, so it does not receive the 5. However, we can supply you with 3 free slots via the survey completion.
Hi Chris,

Our initial account is quite older than that, I created a new account and trying to merge all domains under a single account.'

You can refer to ticket #36905 for details.

We closed all old accounts and merged pristineprinting and sultantravel under a single account. Now I am trying to add our other domains and created tickets for that, they will resolve it I believe soon as I added into DNS for new domains.