New mail forwards not working

#1
I have added new email forward and 'catch-all' email forward but neither one is working. I have sent multiple test emails over the past few days. I haven't received any bounces or errors. My older forwards still work. Please help. Thanks.
 

zesupport

Moderator
Staff member
#2
Helllo,

When you were testing were you sending from the same gmail address that the mail map is forwarding to? If so, gmail just deletes that email as it considers that a loop.

I sent a few test emails and see from the logs that they were received.

best,
Sarah
ZE support
 
#5
I have also stopped receiving email also at ~6:00pm UTC 19th May. I received a relay denied when testing with MXToolbox.

Connecting to 64.68.198.23

220 mx-caprica.zoneedit.com ESMTP spoken here [641 ms]
EHLO EC2AMAZ-14J9QQI.mxtoolbox.com
250-mxc01.zoneedit.com
250-PIPELINING
250-SIZE 26214400
250-ETRN
250-STARTTLS
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DSN [626 ms]
MAIL FROM:<supertool@mxtoolbox.com>
250 2.1.0 Ok [642 ms]
RCPT TO:<test@mxtoolboxsmtpdiag.com>
454 4.7.1 <test@mxtoolboxsmtpdiag.com>: Relay access denied [672 ms]
 
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