Mail not forwarded since last friday

[RobS]

Hello Support,

It looks like the mail forwarding for my domains is not working since last friday (16-03-2018)
It was working fine for the last 10 years, so...
Can you please look into this as soon as possible?

Kind regards,
Rob.

 

[Patrique Schuijffel]

Hello, I have the same problem!

 

[sandy]

can you please provide the domain names of concern

thanks
sandy

 

[Patrique Schuijffel]

The problem has been solved.

 

[sandy]

 

[RobS]

Hello sandy neal,

I can confirm that the email-forwarding is working properly again.
Can you share with us what the cause was?

Thanks again,
Rob.

 

[sandy]

not without knowing what your domain name was... but if it forwarded to yahoo. i believe they had us throttled for a short spell.

thanks

 

[Matthias]

Hi Sandy,
my mails forwards seem to be (partly) stuck. I tried resubmitting the forwards, but it did not help.
I did not even get the "confirmation e-mail" from this forum.
This has started a couple of days ago.
How to proceeed?
(see pm for domain)

 

[sandy]

replied
take care

 

[Matthias]

Update:
Forwarded mails do not arrive in the T-Online box, nor does the sender receive any bounce. Thus they are lost.
Forwarding to a different mail hoster works fine.

Deutsche Telekom expects a configuration error and wants direct contact to admins, refusing any further details to me.

Private Details in PM again.

 

[zeadmin]

Matthias, please let us know your domain that's facing the issue.

 

[Matthias]

all details have been sent to sandy in PM
adding you

 

[sandy]

Hi again Subin, one of our senior techs is looking into this presently

thanks
sandy