IP address works but Domain Name Does Not

[redir]

I just saw someone post the same problem though they seemed to solve it, I cannot. I'm not really sure what is going on. I can hit my website with my IP but I cannot with the domain name. I'm just a hobbyist when it comes to running a home server. I've been using ZE for many years now and all I do is log in every time my ISP changes my IP and make the change to my A record. All of a sudden it's just stopped working and I've done absolutely nothing different. I triple checked the A record and it is pointing to the correct IP .

When I check the name servers:

xxx.us

Nameservers In Use

ns17.zoneedit.com
ns7.zoneedit.com
ns8.zoneedit.com
ns9.zoneedit.com

Nameservers Available

dns1.zoneedit.com
dns2.zoneedit.com

The Whois information looks all good.

---

nslookup xxx.us
;; Got SERVFAIL reply from 8.8.8.8, trying next server
;; Got SERVFAIL reply from 8.8.8.8, trying next server
Server: 8.8.4.4
Address: 8.8.4.4#53

** server can't find xxx.us: SERVFAIL

---

dig xxx.us

; <<>> DiG 9.8.1-P1 <<>> xxx.us
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 55813
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;xxx.us. IN A

;; Query time: 339 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Fri Dec 22 10:13:20 2017
;; MSG SIZE rcvd: 30

So it's like the name is simply not registered in DNS. Anyone have any ideas?

Regards

 

[sandy]

hi there

the domain is set to Inactive on your zoneedit account. Once logged in click the orange Activate option to re-activate the zone file
the zone was initially deactivated by an account holder back in
: 09-Apr-2015 19:29:55 EDT but still resolved... a recent server upgrade caught these inactivated domains and after that they were actually deactivated.

sorry for the inconvenience.

sandy

 

[redir]

Oh thank you so much! I knew it had to be something simple. I have no idea why I would have deactivated but it must have been me as I am the only account holder. Thanks again.

Regards.

 

[sandy]

happy to help.