can not login

[Ray Chan]

Hello,

I am unable to login to my account with my old password. My email address is no longer valid on the old account. Any Suggestion?

Thank you

 

[SarahP]

What is one of the domains you have with Zone Edit so I can look up your account?

 

[Ray Chan]

What is one of the domains you have with Zone Edit so I can look up your account?

My domain is opendoor.org.hk

 

[SarahP]

Hello,

Please create a new Zone Edit account- https://cp.zoneedit.com/signup/

To prove ownership of opendoor.org.hk please add the verification name server to the domain at the registrar:

verification.zoneedit.net

Please reply here once done- and let me know the new username of your new account.

 

[Ray Chan]

Hello,

Could you further explain how to add the verification name server to the domain at the registrar:

verification.zoneedit.net?

Thank you very much!

 

[Ray Chan]

Hello,

I have contact our domain registrar (U domain), but they don't know what is the verification name server. Could you kindly give us some more information how to use below

verification.zoneedit.net

As our IP is changed, and our website is unable to use anymore

Your feedback is highly appreciated.

Thank you!

 

[El.]

Please ask your registrar to add verification.zoneedit.com - NOT verification.zoneedit.net (that was a typo) - to the current name servers already listed on the WHOIS record for the domain name.

 

[Ray Chan]

Hello,

We have added the name server (verification.zoneedit.net) to our domain opendoor.org.hk. Our new account username is opendoor.

Thank you!

 

[sandy]

hello.

Management of the domain opendoor.org.hk has been moved to user opendoor.



Please remove the verification server as soo as is convenient

thanks