Problems with Login

Discussion in 'Bugs, Suggestions and Feedback' started by Hugo Barbosa, Nov 9, 2017.

  1. Hugo Barbosa

    Hugo Barbosa New Member

    Hello.

    I lost my password, however I did a "reset password" 3 times.
    I tried to login with the new password, but the system doesn´t allowed me to get in. Please I need to go to my account and change the IP address. It´s really urgent.

    My user is: hbarbosa3.
     
  2. sandy neal

    sandy neal Administrator Staff Member

    Hi there

    sorry to hear this. Can you please forward the last password reset email you received to premium.support@ zoneedit.com and add attn sandy in the subject line

    thanks
     

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