Problem to add more domain (legacy user)

cambrosio5

New Member
Hi, i am a Legacy User (cambrosio5), i have only one domain in my account and i can't add more. I remember I could have up to 5 free domains, according to an email from a few months ago. Please help me! Thanks.
 

sandy

Administrator
Staff member
hi there

sorry about that.. all fixed up as a legacy account.

thanks
sandy
 

sandy

Administrator
Staff member
your password change reset the account.. a bug we are working on,

please try again... its now showing:
You have 4 free slots left

thanks
sandy
 

cambrosio5

New Member
your password change reset the account.. a bug we are working on,

please try again... its now showing:
You have 4 free slots left

thanks
sandy

Thanks Sandy, but I do not know what happens, I reset the password, and I still see all domains (showing 1 out of 1 total)

PS: When you do the password reset, how should I proceed?
 

sandy

Administrator
Staff member
i added the 5 free slots..
you change the password.
the 5 free slots were reset to non legacy...
i then added them back.

thats the issue we need to look into.

thanks
sandy
 

sandy

Administrator
Staff member
nothing at present ... the additional free zones are now available on the add a domain link.

thanks
sandy
 
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