Intermittent issues connecting to control panel

Discussion in 'System Status and Announcements' started by zeadmin, Oct 15, 2016.

  1. zeadmin

    zeadmin Administrator Staff Member

    Over the last few days users have intermittently encountered problems when trying to access the Zoneedit contol panel at https://cp.zoneedit.com.

    Error encountered is:

    Code:
    We are experiencing technical difficulties (ca).
    
    This is sometimes occurring because the number of database connections from the control panel to the database backend has maxed out. In other words, it’s a capacity issue on the DB.

    We have provisioned new hardware and will be rebuilding the DB backend this coming week (Oct 17th, 2016) and will be bringing the new DB online by end-of-week.

    In the meantime, if this occurs please know we are aware of the problem and will get the immediate situation under control when it happens while we execute the upgrade.

    Thanks for understanding.

    http://blog.zoneedit.com/status/intermittent-problems-accessing-control-panel
     

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