Gmail auto response not working with "544 5.7.1 Relay access denied"

[Mack]

Hi everyone. I have a domain on ZoneEdit Legacy with mailmaps configured. For example,

me@mydomain.com -> myself@gmail.com

and then I've configured auto response on my Gmail.


When someone (e.g senderName@gmail.com) sent an email to myself@gmail.com, Gmail will auto reply without a problem. However, it will throw an error to me when the sender was sending to me@mydomain.com.

Here's a snippet of the error message:

The response from the remote server was:
554 5.7.1 <SRS0=Fnpr=C3=gmail.com=senderName@srszone.org>: Relay access denied


Final-Recipient: rfc822; SRS0=Fnpr=C3=gmail.com=senderName@srszone.org
Action: failed
Status: 5.7.1
Remote-MTA: dns; mx-caprica.zoneedit.com. (166.88.18.34, the server for the
domain srszone.org.)
Diagnostic-Code: smtp; 554 5.7.1 <SRS0=Fnpr=C3=gmail.com=senderName@srszone.org>: Relay access denied
Last-Attempt-Date: Tue, 28 Nov 2017 19:55:51 -0800 (PST)
---------- Forwarded message ----------​

And the message header of the email I received from sender shows that return path was <SRS0=Fnpr=C3=gmail.com=senderAddress@srszone.org>

Delivered-To: myself@gmail.com
Received: by 10.12.175.102 with SMTP id j35csp157549qvc;
Tue, 28 Nov 2017 19:55:49 -0800 (PST)
X-Google-Smtp-Source: AGs4zMZh0T961pg49hQoAI/RSi5IIEkrQlBuFAH6xHeXZhfrxelji/wYiiC9/I9waPzB2h5R4SG5
X-Received: by 10.36.77.79 with SMTP id l76mr5667601itb.14.1511927749069;
Tue, 28 Nov 2017 19:55:49 -0800 (PST)
ARC-Seal: i=1; a=rsa-sha256; t=1511927749; cv=none;
d=google.com; s=arc-20160816;
b=CLeBto5hFocNNQ9+cyZqWNspySVapsstRs/gYX2iP73f+yXO4EiL+CFiZWN1MbQfbP
LCu3eNp7Vt0RqkrqOFOk4yabX9xX7+oBeyHJufEVt+gnfcNrFCtGnIcH3ywlDwOhJc7K
sIXEtneSK5H/YgQYgkW68SXAPBugS8lP6D2809Xinmno3fmjTXdV5Dr7dX2o494ZijGJ
xGf+RnkGc8WBz4SDsc0dgQ+Lk/2+AGP4GxjUJ0dYdZHGCuF0NXOnNdKhNGA/ZwuPUUqa
LjvuINLHDhzMRNfJgrE9UbCSAqWoLn6e9wWiR/tqdylvEuoJpfrkeLlcIPPAC6lYJpMd
V3lQ==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;
h=to:subject:message-id:date:from:mime-version:dkim-signature
:arc-authentication-results;
bh=1fnZ0KAOi/PpPQ3IMuMfmyA75blIpfG/8xbJktDVCeE=;
b=F/T3ibtls/0ephaWVhhuWPwKQ1N+iFEM8iT5fOHVX2DedNJ5ef7VFa1LRHh77KXo2m
7bC5Ydn7tK/OeCz/zm2LAfCZ+MPU6v7CzTF7Noc984cuApZLX28vAxhcy4VQqJde5060
yBPBmfzYILpl6OQ//GtHIheHNAsLEm90tvXk662GYjMFSOkVDC8jmjOOI9qsrQ/T0z4W
X+mROitvuugWOWGBYmSjXCr/b80CN3DF6VJkYFZcChqW3kJvIMqboxQjJnOZDgIx6Nek
D1x8wMxjjt5qYoChbU2fGklzjh9DFKNE2w9Q7L90gYFFsosJOPn16LT+fRhGlbEHMZls
mX9Q==
ARC-Authentication-Results: i=1; mx.google.com;
dkim=pass header.i=@gmail.com header.s=20161025 header.b=UuyzXVNe;
spf=pass (google.com: domain of srs0=fnpr=c3=gmail.com=senderAddress@srszone.org designates 166.88.18.34 as permitted sender) smtp.mailfrom=SRS0=Fnpr=C3=gmail.com=senderAddress@srszone.org;
dmarc=pass (p=NONE sp=NONE dis=NONE) header.from=gmail.com
Return-Path: <SRS0=Fnpr=C3=gmail.com=senderAddress@srszone.org>
Received: from mailfwd2.zoneedit.com (mailfwd2.zoneedit.com. [166.88.18.34])
by mx.google.com with ESMTPS id k201si875128itb.21.2017.11.28.19.55.48
for <myself@gmail.com>
(version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);
Tue, 28 Nov 2017 19:55:49 -0800 (PST)
Received-SPF: pass (google.com: domain of srs0=fnpr=c3=gmail.com=senderAddress@srszone.org designates 166.88.18.34 as permitted sender) client-ip=166.88.18.34;
Authentication-Results: mx.google.com;
dkim=pass header.i=@gmail.com header.s=20161025 header.b=UuyzXVNe;
spf=pass (google.com: domain of srs0=fnpr=c3=gmail.com=senderAddress@srszone.org designates 166.88.18.34 as permitted sender) smtp.mailfrom=SRS0=Fnpr=C3=gmail.com=senderAddress@srszone.org;
dmarc=pass (p=NONE sp=NONE dis=NONE) header.from=gmail.com
Received: from mail-qt0-f171.google.com (mail-qt0-f171.google.com [209.85.216.171]) (using TLSv1.2 with cipher ECDHE-RSA-AES128-GCM-SHA256 (128/128 bits)) (No client certificate requested) by mailfwd2.zoneedit.com (Postfix) with ESMTPS id 7219C2027F42 for <me@mydomain.com>; Tue, 28 Nov 2017 19:55:46 -0800 (PST)
Received: by mail-qt0-f171.google.com with SMTP id e2so2775664qti.0
for <me@mydomain.com>; Tue, 28 Nov 2017 19:55:46 -0800 (PST)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=20161025;
h=mime-version:from:date:message-id:subject:to;
bh=1fnZ0KAOi/PpPQ3IMuMfmyA75blIpfG/8xbJktDVCeE=;
b=UuyzXVNeuf6URfmzAweXfuXOHZBuTbKEw1NrcVRySq+Vmw0qKxOYaXAqwbbHDNh2VS
sircAWUM90zfyuwS0QXcI3GGG4V6OUS0rwgeix79FzUwTRNsIDZZNw3W6oiM6sENiOi0
921C96yxzlm3HvdXYdU6lOyUmMatkE+AgpZcjblTGldUUuWhnz8s/2obHjZSl3nvrGnP
W08MN+XnAAZzok3g9JYC7I7XD+CgV1zVmhdA1Vi6T41cij73pZ5YSylTFlc6nD9v7aJm
yosl5SpoZvsGIU95CFepoknNnaUHtntn9k6ktFCnAla1osIyo4wv3o5QTBhxer2PtrGy
UU7g==
X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=1e100.net; s=20161025;
h=x-gm-message-state:mime-version:from:date:message-id:subject:to;
bh=1fnZ0KAOi/PpPQ3IMuMfmyA75blIpfG/8xbJktDVCeE=;
b=eL5R31Oc5A5Pr3qMbanQIGLm178ThN12Y177wH06emRdIkejt4yQMguCgCjV77kq4j
c4nKtjdZ9tUFM7MjL0mwSjuFiWbpkaRMSFTtF/oROso2jOxOhKSO8zaNTh44yl4YnFLd
TdnUbHQ/EbG5Qn6nO8Xl2nmeGgfC/zcuwp+QUR3wimwIb/ktgoPH6vJEIk6sm3Hyttaz
NABfmeTpMfnHw6D6DK9lKYIVYEvVRhe46+j8Dsow0/x8WjIRDKdtluN7dVDug1hsz5f/
98E/uPWGrYRCdOZUDEBBwf0Zm81U1oSg1mF8EEPGJiG1aqCnV7jFIgnUkeSyOOrthKdL
O6gQ==
X-Gm-Message-State: AJaThX7+nGxFFyd4cq96CYve1IBYzcSHX2ngN5czIhPN+rvdhzbrONCm O7liEutPSZaaqa8rHAbSQ67NW4NuIAn+bOvsHT013A==
X-Received: by 10.200.35.182 with SMTP id q51mr2398565qtq.302.1511927745919; Tue, 28 Nov 2017 19:55:45 -0800 (PST)
MIME-Version: 1.0
Received: by 10.200.26.130 with HTTP; Tue, 28 Nov 2017 19:55:45 -0800 (PST)
From: Mack <senderAddress@gmail.com>
Date: Wed, 29 Nov 2017 11:55:45 +0800
Message-ID: <CACfJPctPyXJxOgRNOzmvpePEkBUD3D3RMyQqnJ71QxX_WOznYQ@mail.gmail.com>
Subject: test 2
To: "me@mydomain.com" <me@mydomain.com>​

So I'm suspecting there's something wrong with the SRS setting?

 

[sandy]

hi there

it appears that Gmail is trying to send from a mail server associated with the mail map... this will not work as mail maps are receive only. I am not sure what the fix is but hopefully there is a setting in the accounts area on Gmail to set and use the Gmail outgoing server in this type of configuration.

thanks
sandy