Getting no ip.DNS not resolve

ebufanio

ebufanio

New Member
Hi,
I'm using free zoneedit ddns service since many years.
Since Tuesday I've been facing issues with my domain, I received errors while conecting to may e-mail host like
Host mail.plotec.com.ar couldn't be resolved in DNS.
Also nslookup is not showing me the ip address, only the name.
get either a time-out or :
no IPv4 and IPv6 Addresses (A+AAAA) records available for domain mail.plotec.com.ar

and for plotec.com.ar I only get the name, not the IP

Can you help me resolving this.
Thank you

Kind regards,
Eduardo
 
sandy

sandy

Administrator
Staff member
Hi there.

maybe something up with those serversm we'll need to look at. can you please delegate at the registrar and inside the zone file:
dns1.zoneedit.com
dns2.zoneedit.com

thanks
sandy
 
sandy

sandy

Administrator
Staff member
please let me know how it goes. it should be good after that.
sandy
 
ebufanio

ebufanio

New Member
I change registrar delegation to point that servers, but It will take some time to be working.
By now using conectivity analizer form MS I get :

Testing inbound SMTP mail flow for domain 'ebufanio@plotec.com.ar'.
The Microsoft Connectivity Analyzer failed to test inbound SMTP mail flow.

Additional Details

Elapsed Time: 400 ms.



Test Steps

Attempting to retrieve DNS MX records for domain 'plotec.com.ar'.
One or more MX records were successfully retrieved from DNS.

Additional Details

MX Records Host mail.plotec.com.ar, Preference 5


Elapsed Time: 107 ms.



Testing Mail Exchanger mail.plotec.com.ar.
One or more SMTP tests failed for this Mail Exchanger.

Additional Details

Elapsed Time: 292 ms.



Test Steps

Attempting to resolve the host name mail.plotec.com.ar in DNS.
The host name couldn't be resolved.
Tell me more about this issue and how to resolve it

Additional Details

Host mail.plotec.com.ar couldn't be resolved in DNS InfoDomainNonexistent.

Elapsed Time: 292 ms.
 
sandy

sandy

Administrator
Staff member
the servers in the zone and at the registrar are still:

dig @a.dns.ar ns plotec.com.ar

; <<>> DiG 9.8.3-P1 <<>> @a.dns.ar ns plotec.com.ar
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 9418
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 2, ADDITIONAL: 0
;; WARNING: recursion requested but not available

;; QUESTION SECTION:
;plotec.com.ar. IN NS

;; AUTHORITY SECTION:
plotec.com.ar. 3600 IN NS ns12.zoneedit.com.
plotec.com.ar. 3600 IN NS ns7.zoneedit.com.


so as you mention that may take some time.. you also need to do this in the NS records area on your zoneedit members page for the domains zone file.

sandy
 
ebufanio

ebufanio

New Member
ok, I've now updated NS records too.
I'll wait to be refreshed on both registrar and zone.
Then I'll update you in advance.

Thank you for the prompt support.
 
ebufanio

ebufanio

New Member
eeeeyyy !! Sandy. It is working now !!!!

Shall I left zoneedit zone and registrar pointing to this servers ? or have I revert changes when you solve the issue?

Kind regards
Eduardo
 
C

cjr222

New Member
ebufanio said:
Great.
Many thanks for your prompt action.
Have a nice year !!!
Click to expand...
I'm having issues with ns12 and ns3 this week and especially today with nothing working. I'll try the new name servers suggested above. Wanted to pass along and see if it's just those server or there is a system wide outage.
 
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