Free DNS domain deleted because it was never delegated

gedl

New Member
Hi,

I got one of my Free DNS domains deleted with the following message:


The domain was never delegated to Zoneedit nameservers.

Turns out that I was relying on this domain entry for the MX record, even though I have never set ZoneEdit as the NS server.
This is my use case for ZoneEdit:
- Add a domain
- Configure a catch-all e-mail mapping
- On my managed DNS provider, set the MX record to ZoneEdit's.

I have no intent to delegate the whole managenent to ZonEdit at the moment: just MX.

All work well for a week, but then the entries get deleted. No warning whatsoever, just suddenly all e-mails sent to those addresses start to bounce.

What can I do to prevent my domains from being deleted (effectively preventing me from receiving e-mail)?

Thank you,
Gonçalo
 

gedl

New Member
Hello Gonçalo,

What's the domain name?

I've sent you a PM with that information.

I'm happy to continue the conversation here, but would appreciate if you don't disclose the domain names in question.

Thank you.
 

El.

Administrator
Staff member
Hello Gonçalo,

Please add the two domain names that were not in your account before, then reply to this post.
 

gedl

New Member
Hello Gonçalo,

Thanks El.

Please add the two domain names that were not in your account before, then reply to this post.

I have restored the domain that was deleted this morning.

My account now has all 4 domains I have configured prior to realising they get automatically deleted if not delegated to.

Gonçalo
 

El.

Administrator
Staff member
Hello Gonçalo,

All four domain names are now set as ACTIVE, which should prevent deletion.
 
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