Email forward error

[EGCL]

When trying to forward to an alias we get the following error

Delivery Host: mx-caprica.zoneedit.com
Delivery IP: 23.27.50.10
Size: 2.43 KB
Result: SMTP error from remote mail server after end of data: 451 4.6.0 Alias expansion error

 

[sandy]

hi there

can you please let me know the domain name of concern

thanks
sandy

 

[EGCL]

hi sandy,

the domain is eglc.co.uk

 

[sandy]

ok ... can you please send in a copy of the full headers from the returned message to access @ zoneedit.com so we can
move this into our support ticketing system.

please add attn sandy onto the subject line.

thanks.

 

[EGCL]

thanks just sent over

 

[sandy]

to access@zoneedit.com ?

I do not yet see it in the queue,,

 

[EGCL]

yes sent to access@

 

[sandy]

hmmm we do not have it ...whats your contact email so I can send you a message from the ticketing system

sandy