Access website on domainname with and without the WWW

[Bram]

We have an issue with the domainname esanjosesigns.com .
When we enter the domainname without www the website does not show.

 

[sandy]

hi Bram

on the domains zone file there is no record for the root domain. I see you have a Cname for www. Do you also have the IP address you can create a Host record for? the host on the zone edit page would be the @ sign to denote the root domain name.. if not then you may be able to create a URL or Stealth forward via the DNS settings links pointing the host @ at the same target the Cname for www. is pointing to.

thanks
sandy

 

[Bram]

Hi Sandy,

I am trying to send a reply but it keeps telling me I my message is not allowd.

Help?!

 

[Bram]

Thanks for your early reply!

I am semi-technical and this is one of these areas I feel uncertain about.
I have asked Hubspot, where the site is hosted, to give me an IP we can use for the A-record.
However I am afraid they don't provide an IP address.

So the next one you mention is create an URL or Stealth Forward via de the DNS setting to point esanjosesigns to the same target for www.esanjosesigns.com
Can you give me a little help to do that?

Thanks
Bram

 

[sandy]

hmm I can see the message you just sent in.... where are you seeing this?

sandy

 

[sandy]

for help with zone file creation please see:
https://support.zoneedit.com/Knowledgebase/Article/View/5/4/managing-your-dns-settings

sandy

 

[Bram]

Yes, I sent the message without the "Hi Sandy" and that allowd me to send.
Sorry.

 

[Bram]

Just checking....

In the DNS setting:

@ Stealth Forward http://www.esanjosesigns.com


OR


@ URL Redirect http://www.esanjosesigns.com


Both or only one?
and the @ tells it to use esanjosesigns.com correct?

 

[sandy]

just the one... and for the differences between URL and Stealth:

https://fusion.easydns.com/Knowledgebase/Article/View/68/0/url-vs-stealth-forwarding

it would be host @ URL the hubspot address

thanks
sandy

 

[Bram]

hi Sandy,

OK, done. The Stealth Forward.

Thanks very much for the help!!

Bram

 

[sandy]

anytime


thanks
sandy