mail server being blacklisted
- Thread starter bewd85
- Start date
hi Sandy, can guide me on this??
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain ganoexcel.com by mx1.filtermail.com.my. [31.204.154.235].
The error that the other server returned was:
550 A URL in this email (www . ganoexcel2u . com) is listed on https://spamrl.com/. Please resolve and retry
thank you
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain ganoexcel.com by mx1.filtermail.com.my. [31.204.154.235].
The error that the other server returned was:
550 A URL in this email (www . ganoexcel2u . com) is listed on https://spamrl.com/. Please resolve and retry
thank you
sorry... this is your own mail server, as such you would need to do the leg work.
that said from ...https://spamrl.com/
"
If your message was wrongly rejected, please try to find other means to each out to the recipient so they can release & train the email from their spam quarantine and report your wrongly classified email to their antispam provider. This will not only resolve the immediate reputation issue, but also helps in improving your IP/domain reputation for the future. Although it was rejected with a 5xx error at SMTP level, they really can still access and release & train the email from their quarantine.
As you may not be able to get hold of the recipient immediately, as an immediate solution you can simply exclude your IP/domain with bad reputation for up to 7 days via this website. That should provide sufficient time for the recipient(s) to release & train your email from their spam quarantine, to resolve the reputation issue.
Unfortunately, there is no other way to improve your reputation, except by ensuring the recipient(s) report the mistake. We cannot manually resolve your reputation issues on this system; it's a fully automated process."
so the only options appear to be are to contact the affected recipient or wait for 7 days and try again.
thanks
sandy
that said from ...https://spamrl.com/
"
If your message was wrongly rejected, please try to find other means to each out to the recipient so they can release & train the email from their spam quarantine and report your wrongly classified email to their antispam provider. This will not only resolve the immediate reputation issue, but also helps in improving your IP/domain reputation for the future. Although it was rejected with a 5xx error at SMTP level, they really can still access and release & train the email from their quarantine.
As you may not be able to get hold of the recipient immediately, as an immediate solution you can simply exclude your IP/domain with bad reputation for up to 7 days via this website. That should provide sufficient time for the recipient(s) to release & train your email from their spam quarantine, to resolve the reputation issue.
Unfortunately, there is no other way to improve your reputation, except by ensuring the recipient(s) report the mistake. We cannot manually resolve your reputation issues on this system; it's a fully automated process."
so the only options appear to be are to contact the affected recipient or wait for 7 days and try again.
thanks
sandy